How Do I?
...quick answers to get you on the right path.

If you're question isn't listed here, please contact us. We look forward to answering any question you may have about our services or your accounts.

	Q.		How do I Sign up for Internet Banking (Personal) iBank?
	Q.		How do I Sign up for Internet Banking (Business) iBiz?
	Q.		How do I Sign up for Internet Bill Pay Services?
	Q.		How do I Re-order Checks?
	Q.		How do I Order my Annual Free Credit Report?
	Q.		How do I Report a Lost or Stolen ATM or Check Card?
	Q.		How do I place a stop payment on a Check?
	Q.		How do I find the nearest 1st Bank Oklahoma location?
	Q.		How do I request a corporate sponsorship for a qualified non-profit organization?
	Q.		How can I receive information about Identity Theft?
	Q.		How do I open an account or apply for a loan on-line?
	Q.		How do I obtain a copy of 1st Bank Oklahoma's security Policy?
	Q.		What is 1st Bank Oklahoma doing to protect the privacy of my account information?
	Q.		How do I obtain a copy of past bank statements or check images?

	*How do I Sign up for Internet Banking (Personal) iBank?* If you would like to set up your personal online banking simply follow the first time users link (LOCATED HERE) and follow the instructions. If you are a commercial account holder, please contact your bank officer for set up instructions. Enrollment Instructions Please Note: This Auto Enrollment section is for non-commercial account holders only. Commercial account holders must complete an Internet Enrollment Application form prior to being granted access to 1st Bank Oklahoma's Internet Banking System, iBank. Please contact Customer Service at 918-342-7555 to receive this form. Simply complete the form and mail it to 1st Bank Oklahoma to the address indicated on the form. You will be contacted within 48 hours by a Customer Service Representative. Complete the First Time User Information form entries as labeled. SSN is 9 digits only, without dashes. Account Number is 10 digits, including leading zeros. Name is optional, but may help us if there is a problem. E-Mail Address should be where you want us to send any banking related messages. Submit the form. If an error message is returned, click on the back button under the message to return to the form. Review the information you entered, correct any errors and resubmit. If you need assistance, print or write down the specific wording of the error and call 1-918-342-7555. Once we validate your enrollment information, we will send you a temporary Access ID and Password in separate mailings. You will need both of these to complete your initial logon and begin banking online! -return to top-

	*How do I Sign up for Internet Banking (Business) iBiz?* For sole-proprietor and other small businesses, iBank is still the best option for you. However, if your business requires a full-featured, intensive online business package with greater online capabilities including: bill pay, information reporting, account transfers, wire transfers, electronic payments (ACH) and/or positive pay then you should contact your account officer at 918-341-7100 or customer service 918-342-7555 to discuss your specific business needs. We can tailor this package to best enhance your business practices. -return to top-

	*How do I Sign up for Internet Bill Pay Services?* This question is answered under our FAQs page. -return to top-

	*How do I Re-order Checks??* This question is answered under our FAQs page. -return to top-

	*How do I Order my Annual Free Credit Report??* CLICK HERE to order your annual free credit report. -return to top-

	*How do I Report a Lost or Stolen ATM or Check Card?* During normal business hours contact 1st Bank Oklahoma customer service at 918-342-7555 or after hours call 1-800-791-2525. -return to top-

	*How do I place a stop payment on a Check?* Log on to your iBank or iBiz account and place an online stop pay. You may also contact customer service at 918-342-7555. -return to top-

	*How do I find the nearest 1st Bank Oklahoma location?* You can see all of our locations on our contact us page. -return to top-

	*How do I request a corporate sponsorship for a qualified non-profit organization?* Local charities, schools and non-profit organizations may request a corporate donation from 1st Bank of Oklahoma by printing the request form, completing it and mailing it to the address on the form. CLICK HERE for form. -return to top-

	*How can I receive information about Identity Theft?* This question is answered under our Tips & Tools page. -return to top-

	*How do I obtain a copy of 1st Bank Oklahoma's security Policy?* This question is answered under our Security Policy page. -return to top-

	*What is 1st Bank Oklahoma doing to protect the privacy of my account information?* This question is answered under our Privacy Policy page. -return to top-

	*How do I obtain a copy of past bank statements or check images?* Your check images and bank history can easily be obtained by access your online bank account via iBank or iBiz. Should you need to obtain history or check images greater that are no longer on the online system, contact customer service at 918-342-7555. -return to top-